Discover solutions to your queries

Customer Service: Resolve your queries on purchases, delivery, exchanges, and beyond.

Questions? We’ve got you covered!

Check our FAQs for quick answers to common queries. Need more help? Reach out to our support team anytime.

How do I track my shipment?

Tracking is simple! Post-shipment, you’ll get an email with your tracking number. Click it or use our tracking page for delivery updates.

What is your returns policy?

We offer a 30-day return policy for unused items in their original packaging. Contact support to initiate a return.

How long is the shipping duration?

We’re eager for you to enjoy your new items! Typically, delivery takes 3-5 business days in the U.S., but times may vary based on location and stock.

Is international shipping available?

Absolutely, we ship worldwide! Delivery times may vary, and customers are responsible for any extra customs fees.

Dive into custom styles and trendsetting attire. Discover our unique pieces and find your new favorite today!

Fashion Aficionado

Addicted City’s selection keeps me returning.